Privacy Policy
Effective Date: August 2, 2026
1. Information We Collect
When you visit our website or make a reservation, we may collect:
Name
Email address
Phone number
Delivery and pickup address
Billing information
Reservation details
Communications you send us
Website usage information (cookies, browser information, IP address)
2. How We Use Your Information
We use your information to:
Process reservations
Deliver and pick up rental totes
Contact you regarding your reservation
Process payments
Send receipts and confirmations
Improve our website and customer experience
Prevent fraud
We do not sell your personal information.
3. Payment Information
Payments are securely processed through Stripe.
Bin Voyage does not store your credit card information.
4. Third-Party Services
We use trusted third-party providers to operate our business, including:
Squarespace (website hosting)
Acuity Scheduling (online reservations)
Stripe (payment processing)
Google Analytics (website traffic, if you install it)
These providers only receive the information necessary to perform their services.
5. Cookies
Our website may use cookies to:
Remember your preferences
Improve website performance
Measure website traffic
Support online booking
You can disable cookies through your browser settings.
6. Information Security
We take reasonable measures to protect your personal information.
While no online system is completely secure, we use reputable service providers that employ industry-standard security practices.
7. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Delete your information (where legally permitted)
To make a request, contact us using the information below.
8. Children's Privacy
Our services are intended for adults.
We do not knowingly collect information from children under 13 years of age.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes become effective when posted on this page.
10. Contact Us
If you have questions about this Privacy Policy, contact:
Bin Voyage
hello@getbinvoyage.com
(219) 232-8622